We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Shipping / Delivery / ETA / Tracking] What if my order is delayed?
Track your order online; if delayed over ETA, contact support for assistance.

[After-sales / Returns / Refunds / Exchange] When will I get my refund?
Refunds process within 5-10 business days after return approval.

[Reliability / Authenticity / Warranty] How do I claim a warranty?
Submit a claim via your account with proof of purchase and defect details.

[Security / Payment / Privacy / Packaging] Is packaging discreet?
All packages are shipped in plain, unmarked boxes for privacy.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)