We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Shipping / Delivery / ETA / Tracking] Do you offer expedited shipping?
Yes, choose express options at checkout for 1-3 day delivery, additional fees apply.

[After-sales / Returns / Refunds / Exchange] What if the item is defective?
Contact support within 7 days for a free replacement or refund under our warranty.

[Reliability / Authenticity / Warranty] Is equipment guaranteed authentic?
All items are genuine from verified brands with authenticity certificates where applicable.

[Security / Payment / Privacy / Packaging] How is packaging handled for valuables?
Items are securely packaged with tracking and insurance for safe delivery.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)